Mila Virtual

Privacy Policy

At Mila Virtual, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, including Virtual Craft Workshops, Online Craft Showcases, and Virtual Craft Retreats. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you register for our events or workshops, we may collect your name, email address, phone number, and payment details.
  • Usage Information: We collect data related to how you interact with our website and services, including IP addresses, browser types, and session times.
  • Communication Information: If you contact us or sign up for newsletters, we may collect information from your communications with us.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To register and provide access to our events and workshops.
  • To process payments and manage transactions.
  • To send event updates, notifications, and marketing communications (you can opt-out at any time).
  • To enhance user experience and tailor our services.
  • To respond to inquiries and provide customer support.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with event hosting, payment processing, and other business operations.
  • Legal Compliance: When required by law, we may disclose information to comply with legal obligations, protect our rights, or investigate fraud.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Opt-out of receiving marketing communications at any time.
  • Request the deletion of your data, subject to any legal or contractual obligations.

To exercise your rights, please contact us .

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website.